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FAQ
You should find a lot of answers below, but we are all ears if needed. Just drop us a line at hello@storytricks.cards
Can I use a deck alone ?
Yes. While StoryTricks has been crafted to guide you through your entire creative process, the decks can also be used alone to focus on specific parts of your story. In a few cases, a card may refer to another deck, but it won’t hinder your progress.
How many cards per deck ?
Each deck contains between 51 and 52 cards. The first card serves as an introduction and outlines the main sections of the deck.
What are the dimensions of the cards ?
The dimensions of the cards are 126 mm x 89 mm, or 5 in x 3.5 in. Closer to tarot cards than playing cards, they allow you to put sticky notes on them.
Is there a digital version of the decks ?
Each StoryTricks deck is available for sale as a PDF or a Miro template by default. When you buy a deck of cards, you automatically receive both the PDF version and the Miro template for free.
What are the Miro templates ?
The Miro templates are online whiteboards available on Miro. Each template contains the front and back of every card from a deck. The cards are arranged by sections with additional guidance and a video tutorial (TalkTrack). Right after your purchase, you’ll receive a link to the template by email. The boards are in read-only mode. Just duplicate the board to your Miro account to start working.
What are the PDF versions ?
The PDF versions are digital versions of the decks that you can download or browse online after your purchase. The PDF files are in landscape format, with the front and back of the card displayed side-by-side.
Shipping & Delivery
StoryTricks decks come with free shipping. We dispatch every order within 5 business days. Delivery depends on your local mail service. Contact us in case of delays.
Secure Payments
We accept Paypal and credit cards via Stripe. Contact us if you experience any issue with our payment system.
Where is my order ?
You can find all your orders in your account. If you are waiting for a delivery, you can track your package by clicking on the “Track” button.
Refunds
We offer instant refund for PDFs and Miro templates if you make your claim within a 30-day period after your purchase. For the Decks, they have to be sent back to us before any refund. Please read the Returns FAQ below for more informations, or visit our Refund & Returns page.
Returns
To be eligible for a return, yours items must be unused and in the same condition that you received it. It must also be in the original packaging.
Please send an email to hello@storytricks.cards,
then send yours items to:
Dispeo Happy Colis StoryTricks
Rue Hippolyte Bayard,
Pae du Haut Villé, Quai 26
60000 Beauvais, FRANCE.
For more informations, please visit our Refund & Returns page.
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